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​  TERMS & CONDITIONS:

​

  • Please note that pick up from Walvis Bay need to be arranged with us before booking.

  • Due to weather conditions and tides, it is not always possible to reach the Sandwich Harbour Lagoon by vehicle along the beach. We then drive to the top of the dune overlooking Sandwich Harbour. Please advise your clients accordingly to avoid disappointment.

  • All tours need a minimum of 2 guests.

  • All bookings are subject to availability.

  • All reservations, amendments and cancellation of bookings must be done in writing.

  • Rates are subject to change due to factors beyond the control of the Company, such as, without being limited to, and increase in fuel prices, park permit fees, new Government legislation, accommodation price increases, fluctuations in exchange rates, etc.

  • Tour guide is free of charge (FOC) for translation purpose only and subject to availability.

More than 1 tour guide or tour leader will be charged 50% of the tour fee.

  • No tours/transfers are considered private tours unless booked, quoted and confirmed as such.

  • Please provide information about dietary requirements and physical challenges in advance.

  • Children aged 0-3 going to Sandwich Harbour, please advise in advance in order for us to arrange for

a car seat / if client have their own car seat, they are welcome to bring it along.

  • We specifically also cater for vegetarians, vegans and persons with gluten sensitivities or other allergies.

Please advise at time of booking.

  • Please advise at time of booking if a special occasion, such as a birthday or anniversary, is being

celebrated on tour.

  • Kindly note that any transfers/pick-ups are not included in the activity rate unless specified in itinerary- however, it can be arranged at a small additional charge.

  • Due to the nature of the excursions we can regrettably not allow any pets

 

Cancellation policy:

  • Cancellation up to 72 hours before excursion date: 10%

  • Cancellation up to 48 hours before excursion date: 20%

  • Cancellation 24 hours before excursion date: 50%

  • Less than 24 hours and no show: no refund: 100% charged

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